Last updated: March 16, 2026
We collect information you provide directly, including name, email, phone number, medical information related to treatment requests, and payment information. We also automatically collect usage data, IP addresses, browser information, and cookies.
We use your information to provide our services, match you with appropriate clinics, process payments, communicate with you about your treatment requests, improve our platform, and comply with legal obligations.
We share your information with clinics and doctors only as necessary to fulfill your treatment request. Contact information (phone, email) is shared only with your assigned sales representative. Clinic partners receive treatment-relevant information without direct contact details.
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. Payment processing is handled by Stripe, which is PCI-DSS compliant.
If you are in the EU, you have the right to: access your personal data, rectify inaccurate data, erase your data, restrict processing, data portability, and object to processing. Contact us at privacy@clinicatrust.com to exercise these rights.
We use essential cookies for platform functionality, analytics cookies (PostHog, Google Analytics) to understand usage patterns, and marketing cookies for attribution tracking. You can manage cookie preferences through our cookie consent manager.
We retain your personal data for 12-24 months after your last interaction. You can request deletion at any time. Some data may be retained longer for legal compliance.
For privacy-related inquiries, contact us at privacy@clinicatrust.com or write to: Renaissance Clinique LLC, United States.