Question 1

What is ClinicaTrust?

Accepted Answer

ClinicaTrust is a health tourism marketplace that connects patients with verified clinics and doctors worldwide. We help you find affordable, high-quality medical treatments abroad.

Question 2

Is ClinicaTrust a medical provider?

Accepted Answer

No, ClinicaTrust is a marketplace platform. We connect patients with verified clinics but do not provide medical services directly.

Question 3

How do you verify clinics?

Accepted Answer

We verify clinics through a thorough vetting process that includes checking international accreditations, reviewing patient outcomes, verifying doctor credentials, and conducting on-site assessments.

Question 4

What treatments are available?

Accepted Answer

We offer a wide range of treatments including dental (implants, veneers, crowns), cosmetic surgery, hair transplant, eye surgery, bariatric surgery, orthopedic procedures, and more.

Question 5

How long does the treatment process take?

Accepted Answer

Treatment duration varies by procedure. After submitting your request, you typically receive proposals within 24-48 hours. Treatment timelines range from 1 day to 2-3 weeks depending on the procedure.

Question 6

What about aftercare?

Accepted Answer

All treatment plans include post-treatment follow-up care. Your dedicated coordinator ensures you receive proper aftercare instructions and monitoring.

Question 7

How does payment work?

Accepted Answer

We collect a 25% deposit via Stripe when you accept a proposal. The remaining balance is settled directly with the clinic before or during your treatment.

Question 8

What currencies do you accept?

Accepted Answer

We accept payments in USD, EUR, GBP, and other major currencies through Stripe.

Question 9

Is there a cancellation policy?

Accepted Answer

Cancellation policies vary by clinic. Most clinics offer full refunds for cancellations made 30+ days before the treatment date. Check the specific proposal terms.

Question 10

Do you help with travel arrangements?

Accepted Answer

While we do not book flights directly, our coordinators can recommend travel arrangements, airport transfers, and accommodation options near your clinic.

Question 11

Do I need a visa?

Accepted Answer

Visa requirements depend on your nationality and destination. Our team can provide guidance on visa requirements for your chosen destination.

Question 12

Is travel insurance included?

Accepted Answer

Travel insurance is not included but highly recommended. We can recommend travel insurance providers that cover medical tourism.

Frequently Asked Questions

General

Treatment

Payment

Travel

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